9777ba Privacy Policy — Your data is safe with us

1 Introduction & Applicability

9777ba (hereinafter referred to as "we", "the Platform", or "the Site") is an international-standard online gaming and betting platform built for users in Bangladesh. We believe your privacy is a fundamental right — and protecting it is our responsibility.

This Privacy Policy explains how 9777ba collects your personal data, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. This Policy applies to:

• All individuals using the 9777ba website and mobile application.
• Applies to both registered members and guest users.
• All activities related to gaming, betting, deposits, withdrawals, and customer support.
• Subscribers to our promotional communications and newsletter.

This Privacy Policy has been developed in line with international data protection standards and is reviewed on a regular basis.

2 What Data We Collect

9777ba collects only the information genuinely needed to deliver our services. We never request or store data beyond what is necessary. A detailed breakdown is provided below:

Personally Identifiable Information

• Full name (as provided at registration).
• Mobile phone number (used for verification).
• Email address (optional, but recommended).
• Date of birth (required for age verification).
• National ID or passport number (required for KYC verification).

Financial Information

• Mobile banking number (Mobile Banking, Nagad, Rocket, etc.).
• Transaction history and amounts.
• Deposit and withdrawal records.

Technical Information

• IP address and approximate geographic location.
• Device type, operating system, and browser.
• Site access times, session duration, and pages visited.
• Cookie and local storage data.

Gaming Activity Data

• Betting and gaming history.
• Win and loss records.
• Preferred games and sports.
• Details of bonus and promotion usage.

3 How Your Data Is Used

9777ba uses your information only for specific, defined purposes. The table below outlines the types of data collected and the purpose each serves:

If 9777ba wishes to use your data for marketing or promotional purposes beyond the above, your separate consent will be obtained. You may withdraw that consent at any time.

4 Sharing Information with Third Parties

9777ba does not sell or rent your personal data to third parties as a matter of policy. However, limited data may be shared in certain specific circumstances:

Payment Processors

Necessary information is shared with secure payment gateways to process deposits and withdrawals. These partners adhere to our privacy standards.

Regulatory Authorities

Certain information may be disclosed in response to legal requests from licensing authorities or regulatory bodies. In such cases, we share only the minimum information required.

Law Enforcement Agencies

Data may be disclosed in response to court orders, investigations, or legal obligations relating to national security. In such cases, we will do our utmost to protect your interests within the limits permitted by law.

Technology Service Providers

Technology service providers such as cloud storage, cybersecurity, and analytics tools may have limited access, but they operate as our data processors and are bound by strict confidentiality agreements.

5 Cookie Policy

The 9777ba website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser or on your device.

Cookie Types

• Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these.
• Performance Cookies: Anonymous data is collected to identify which areas of the site are experiencing the most issues.
• Functionality Cookies: Used for language preferences, game settings, and a personalized experience.
• Analytics Cookies: Used to understand which games or features are most popular.

Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features. How to manage cookies:

• Chrome: Settings → Privacy and Security → Cookies।
• Firefox: Options → Privacy & Security → Cookies।
• Safari: Preferences → Privacy → Manage Website Data।

6 Security Measures

9777ba follows industry-leading security standards to protect your data. Our security infrastructure is organized into the following layers:

• Transmission Security: All data is protected by TLS 1.3 and 256-bit AES encryption.
• Storage Security: Passwords are stored in the database using bcrypt hashing and are never kept in plain text.
• Access Controls: Only authorized personnel have access to specific data — not everyone.
• Two-Factor Authentication (2FA): OTP verification is required for account login and all critical activities.
• Regular Security Audits: Regular penetration testing is conducted by third-party cybersecurity specialists.
• 24/7 Monitoring: A 24/7 Security Operations Center (SOC) detects any unusual activity in real time.

7 Data Retention Period

9777ba does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal obligations:

• Account Information: For the duration the account is active and for 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure, or longer where required by law.
• Gaming Logs: Retained for up to two years, then permanently deleted.
• Customer Support Records: Retained for up to three years after a matter is resolved.
• Technical logs (IP, device): Up to 90 days, after which it is automatically deleted.

Once the retention period expires, data is permanently deleted or anonymized using secure methods so that no individual can be identified.

8 Your Rights

As a 9777ba user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

9 Minor Privacy

9777ba strictly prohibits all services for users under 18. We never knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age is verified through a government-issued ID during the KYC process.
• If a user is found to be a minor, their account is closed immediately and any collected data is deleted.
• If parents have any concerns, they can contact our support team — we will investigate.

10 International Data Transfers

As an international platform, 9777ba may process or store your data on servers located in different countries. However, we ensure that:

• Countries to which data is transferred maintain adequate data protection laws.
• Standard Contractual Clauses (SCC) are used for international data transfers.
• The same encryption and security standards are maintained during data transfer.
• All data processing partners are required to adhere to the same privacy standards.

11 Privacy Policy Updates

9777ba may update this Privacy Policy as needed. For significant changes, we will:

• A clear notice will be posted on the website at least 14 days before any changes take effect.
• Registered users will be notified via SMS or email where contact details are available.
• The date of any update will be clearly displayed at the top of this page.

Continued use of 9777ba after changes take effect will be considered acceptance of the updated privacy policy. If you do not agree to the changes, you may request to close your account.

This Privacy Policy was last updated: January 2026

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:

Our privacy team is required to formally respond to your request within a maximum of 30 days. In urgent situations (such as a suspected data breach), a response will be provided within 24 hours.